Shipping Policy

When will my package be sent?

Our average processing time to prepare and pack your order is 3 business days. The average delivery time is 10-13 working days. Our distribution centers are located in the UK and Sweden, and the products are shipped from there.

Order Tracking  After your order has been shipped, you will receive an email with a tracking number. You can track your order here.

Do you need help?  If your order has not received a tracking update for a while, it is usually due to an error by the courier company, but it may still arrive within the specified delivery time.

However, if your order has exceeded the delivery time or if you need assistance, please do not hesitate to contact us at support@shopnovatrends.com 

Please ensure that the items in your order are correctly selected as they cannot be stopped or canceled once they have been shipped. If you decide not to keep your purchase or any part of it, our refund policy applies within 14 working days.